Privacy Policy

1. Introduction

Welcome to ProofID ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number)
• Profile information (bio, skills, profession, location)
• Work samples and portfolio content you upload
• Testimonials and reviews from your clients
• QR code scan data (scan location, timestamp, device type)
• Template marketplace activity (uploads, purchases, reviews)
• Payment information (processed securely through Razorpay)
• Communications with us

3. How We Use Your Information

We use the information we collect to:

• Create and maintain your public profile
• Generate verification codes and QR codes for identity verification
• Issue trust certificates reflecting your verification status
• Operate the template marketplace (publishing, purchasing, reviews)
• Process payments and subscriptions
• Send you important updates and notifications
• Provide analytics about your profile performance and QR scan activity
• Improve our services and user experience
• Respond to your inquiries and support requests

4. Information Sharing

Your profile information is publicly visible by design, as ProofID is a portfolio platform. We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (Supabase, Razorpay, Resend)
• Analytics providers to understand platform usage
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use industry-standard encryption for data transmission and secure storage practices.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We also use analytics to understand how users interact with our platform. You can control cookie settings through your browser preferences.

8. QR Code & Verification Data

When someone scans your ProofID QR code, we collect limited data to provide you with scan analytics:

• Scan timestamp and approximate geographic location (city-level)
• Device type and browser information of the scanner
• Referral source (direct scan, shared link, or embedded code)

This data is used solely to provide scan analytics on your dashboard. Trust certificates generated through ProofID contain your verification status at the time of issuance and are stored securely.

9. Template Marketplace Data

When you use the ProofID Template Marketplace, we collect and process:

• Template content, metadata, and thumbnails you publish
• Purchase history and download records
• Reviews and ratings you submit
• Payment information for template transactions (processed via Razorpay)

Published templates and associated author information are publicly visible. Purchase history and payment details are kept private and only visible to you.

10. Children's Privacy

ProofID is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@proofid.in
Website: https://proofid.in